01. Introduction
There are many different benefits available, depending on your needs and your circumstances. But you may not know what you are entitled to, or how to apply for a benefit, or what to do if you think you have been unfairly turned down for a benefit. This leaflet explains how the benefits system works prior to the changes in April 2004.
You can download the PDF from the Community Legal Advice website using the link below:
Chapters
02. What benefits and tax credits are available?03. Who can claim?
04. Where to claim?
05. How to claim?
06. If you want to challenge a benefit decision
07. If you want to challenge a tax credit decision
08. How do I appeal against a decision?
09. If you think you've been badly treated
10. The Human Rights Act
11. Further Help